The coronavirus has taken the world by storm. It’s not the deadliest virus ever seen but it is extremely infectious. This has resulted in strict quarantine procedures for possible candidates, which has in turn put a large portion of the population out of action in affected areas, There are travel bans in place and we have …
Continue reading “Coronavirus COVID-19 BUSINESS READINESS CHECKLIST”
In this KPI master class I will the answer the Five W’s – Who, What, Where, When, and Why. This Masterclass will cover the following topics: The definition of KPI – Key, Performance, Indicator What Customer Value Chain KPI or Customer Service Metrics are The importance of KPI in determining Customer Service / Customer …
Ultimate Customer Value is critical to success. Businesses often try to understand their customer outcomes by gut feel… or worse by negative experiences e.g. complaints. No complaints – customers must be happy….. Really do you go to complain to your local supermarket before you go to the big mall supermarket? By the time someone makes …
Continue reading “Ultimate Customer Value – Why Every Business Needs it!”
This is the final part of our 5 part series on Creating your Successful Business Strategy. I hope you enjoyed it. If you did, you may also get value from: How to create your ultimate Customer Value KPI (see it here) The 5 hacks to supercharge your business but you can sign up for it here. …
Challenging your strategy is critical to supercharge growth. Learn how you can do it in this 5 part series. Learn to “How to Win” in your market – based on a case study of our business. What Ought to be True! Got Part 5 (final) – here Challenging your strategy is critical to supercharge growth. …
Continue reading “5 steps to Develop your Successful Business Strategy – Part 4 of 5”
Challenging your strategy is critical to supercharge growth. Learn how you can do it in this 5 part series. Learn to “How to Win” in your market – based on a case study of our business. Go to Part 4 – here Challenging your strategy is critical to supercharge growth. Learn how you can do …
Continue reading “5 steps to Develop your Successful Business Strategy – Part 3 of 5”
Develop your Successful Business Strategy – Where do you want to Play? To win in your market you must first work out where you want to play. Go to Part 3 See the full 5 steps to developing you business strategy series – click below: Introduction – Why developing a Business Strategy is critical to success. …
Continue reading “5 steps to Develop your Successful Business Strategy – Part 2 of 5”
Challenging your strategy is critical to supercharge growth. Learn how you can do it in this 5 part series. Learn to “How to Win” in your market – based on a case study of our business. The importance of business strategy is touted in the press constantly. Some say it is not enough to …
Continue reading “5 steps to Develop your Successful Business Strategy – Part 1 of 5”
Challenging your strategy is critical to supercharge growth. Learn how you can do it in this 5 part series. Learn to “How to Win” in your market – based on a case study of our business. The importance of business strategy is touted in the press constantly. Some say it is not enough to have …
Challenge your Strategy. I’m sure your strategy is fine. Every daily action is 100% aligned to achieve your strategy. Challenging your strategy is all about identifying key areas that will shift the dial on achieving your goals, then defining the critical actions to get you there.
